Privacy Policy
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Overview
At Bull’s Eye Pest Control, your trust is the reason we have stayed in business since 2002. Protecting your personal information is part of how we earn that trust. This Privacy Policy explains what information we collect when you visit our website, request a quote, sign up for service, or get in touch with our team, and how we use, share, and safeguard that information. By using this website or requesting service from Bull’s Eye Pest Control, you agree to the practices described below. If you do not agree, please do not use our site or submit information to us.
This policy applies to Bull’s Eye Pest Control, a locally owned and independent pest control company serving north San Diego County, Riverside County (excluding Coachella Valley), the high desert, and surrounding areas of Southern California.
Information We Collect
We collect two general categories of information: information you give us directly and information that is gathered automatically when you use our site.
Information you provide. When you call us, fill out a form on our website, request a quote through FieldRoutes, sign up for a service plan, or otherwise communicate with us, we may collect your name, mailing address, service address, email address, phone number, the type of property to be serviced, the pests you are concerned about, scheduling preferences, and any notes you choose to share with our team. If you sign up for service, we also collect billing information needed to process payment, such as the card or bank account you authorize for monthly, per service, or annual prepayment, along with the service agreement we send you through FieldRoutes.
Information collected automatically. When you visit www.wheat-eel-125651.hostingersite.com, our servers and analytics tools may log non personal information such as your IP address, approximate location, browser type, operating system, the pages you view, the links you click, the referring site that brought you to us, and the date and time of your visit. This information is used in aggregate to understand how visitors use the site and how we can improve it.
Information from third parties. If you reach us through a Facebook ad, Google listing, or another marketing partner, we may receive limited information from that platform, such as the ad you interacted with or how you found us. This helps us measure the performance of our advertising and follow up with you about the service you requested.
We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided information to us, please contact us so we can remove it.
How We Use Your Information
We use the information we collect to operate Bull’s Eye Pest Control and to provide the pest control services you request. Specifically, we use your information to:
- Respond to questions, quote requests, and service inquiries, usually within one business day.
- Schedule, deliver, and document general pest, rodent, termite, and mosquito services, including bimonthly, quarterly, and mosquito plans.
- Send arrival notifications, such as the call or text technicians make about thirty minutes before they arrive at your property.
- Process payments, manage recurring billing, apply discounts such as the maintenance plan enrollment discount or the five percent annual prepayment discount, and send invoices and receipts.
- Send service agreements, treatment summaries, and follow up information through FieldRoutes.
- Schedule free re service visits if pests persist after a treatment.
- Improve our website, marketing, training, and customer support.
- Send occasional emails or texts about specials, seasonal pest reminders, service changes, or updates to this Privacy Policy. You can opt out of marketing messages at any time without affecting service related communications.
- Comply with applicable federal, state, and local laws, including agricultural and pest control licensing requirements.
How We Protect Your Information
We follow generally accepted industry practices to protect the information you share with us, both while it is being transmitted and after we receive it. Sensitive information such as payment card details is collected over an encrypted connection and is processed by trusted payment and field service providers, including FieldRoutes and our payment processors. You can verify a secure page on our site by looking for a lock icon in your browser and an address that begins with https.
Inside our company, access to personal information is limited to staff members who need it to do their jobs, such as scheduling, customer service, billing, and the technicians assigned to your property. Files and systems containing personal information are stored in secured environments, and we review our practices periodically.
No method of transmission over the internet or electronic storage is one hundred percent secure. While we work hard to protect your information, we cannot guarantee absolute security. If we ever learn of a security incident that affects your personal information, we will notify you as required by law.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to help the site function properly, remember your preferences, and understand how visitors interact with our pages. A cookie is a small text file that is placed on your device when you visit a site.
We may use the following types of cookies and tracking tools:
- Strictly necessary cookies that allow basic site features such as page navigation and form submission to work.
- Performance and analytics cookies, which may include tools such as Google Analytics, that help us understand how visitors use the site so we can improve it.
- Marketing cookies and pixels, which may include tools from advertising platforms such as Meta and Google, that help us measure ad performance and show relevant ads to people who have shown interest in pest control services.
You can control or disable cookies through your browser settings. Disabling certain cookies may affect the way some parts of the site work. If you are in a jurisdiction that requires a cookie banner, you can adjust your preferences through that banner where it appears.
We also honor browser-based opt-out signals such as Global Privacy Control (GPC). If you visit our website using a browser or extension that sends a GPC signal, we will treat that signal as a valid request to opt out of the sale or sharing of personal information for that browser and device.
How We Share Information
We do not sell your personal information, and we do not rent or trade it for direct or indirect bulk email marketing. We share your information only in the limited situations described below.
- Service providers. We share information with trusted vendors who help us run our business. The key categories and providers we use include FieldRoutes (customer relationship management, scheduling, service agreements, and recurring billing), our payment processor, our website hosting provider, Google Analytics (website usage analytics), and Google Search Console (search performance data). These providers are only permitted to use your information to perform services for Bull’s Eye Pest Control and are required to protect it consistent with this Privacy Policy.
- Business transfers. If Bull’s Eye Pest Control is involved in a merger, acquisition, financing, sale of assets, or similar event, customer information may be transferred as part of that transaction, subject to standard confidentiality protections.
- Legal and safety reasons. We may disclose information when we believe in good faith that doing so is necessary to comply with the law, respond to a subpoena or legal process, cooperate with law enforcement, enforce our agreements, protect the rights, property, or safety of Bull’s Eye Pest Control, our customers, our employees, or the public, or investigate potential misuse of our website or services.
- With your direction. We may share information when you ask us to, such as when you request that we coordinate service with a property manager, HOA, real estate agent, or family member.
Please remember that any information you choose to post in a public space, such as a review site, social media comment, or public forum, can be seen and used by others. Be thoughtful about what you share publicly online.
Links to Other Websites
Our website may contain links to other sites, including review platforms, social media pages, payment portals, and partner resources. We are not responsible for the privacy practices, content, or security of any website that we do not own or control. We encourage you to read the privacy policy of any site you visit after leaving www.wheat-eel-125651.hostingersite.com.
Surveys, Promotions, and Reviews
From time to time we may invite customers to take part in surveys, promotions, or review requests. Participation is always voluntary. If you choose to take part, we may ask for information such as your name, address, zip code, the type of service you received, and your feedback about that service. We use this information to improve our work, recognize our team, contact prize winners where promotions are offered, and share customer reviews where you have given us permission. If you would prefer not to receive these invitations, simply let us know and we will remove you from those messages.
SMS and Text Message Communications
If you provide a mobile phone number to Bull’s Eye Pest Control, you may receive text messages from us related to your service. These messages can include arrival notifications (such as the call or text our technicians send about thirty minutes before arrival), appointment confirmations and reminders, billing and account updates, service follow up, and occasional service related promotions where you have asked to receive them.
Consent is not a condition of purchase. Providing your mobile number and agreeing to receive text messages is never required in order to purchase pest control services from us.
Message frequency. Message frequency varies depending on the type of service you have with us and the number of appointments scheduled. Message and data rates may apply from your wireless carrier.
How to opt out. You can opt out of text messages at any time by replying STOP to any message you receive from us. You can request help by replying HELP, or by calling us at (877) 466-2687. After you opt out, we may send a final message confirming that you have been unsubscribed.
No sharing of mobile information. Mobile information, including phone numbers and consent to receive text messages, will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with sub processors who help us deliver text messages (for example, our SMS platform and CRM provider FieldRoutes) is limited to what is necessary to send the messages you have requested and is not used for their own marketing.
Supported carriers. Carriers are not liable for delayed or undelivered messages. Service is available on most major U.S. carriers, but availability and delivery times are not guaranteed.
Your Choices, California Rights, and Consent
By using this website or by requesting service from Bull’s Eye Pest Control, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us using the details below, although doing so may affect our ability to provide service.
California residents. Because we serve much of Southern California, many of our customers have rights under the California Consumer Privacy Act and the California Privacy Rights Act. Subject to certain exceptions, you have the right to know what personal information we collect about you, the right to request a copy of that information, the right to request correction of inaccurate information, the right to request deletion of personal information we hold about you, the right to opt out of the sale or sharing of personal information, and the right not to be discriminated against for exercising any of these rights. We do not sell personal information, and we do not share personal information for cross context behavioral advertising in a way that requires an opt out under California law. To make a request, contact us using the information below. We will verify your identity by matching the information you provide with what is in our records before completing the request.
Contact us. If you have questions, requests, or concerns about this Privacy Policy or how we handle your information, please reach out to our Privacy Officer:
Bull’s Eye Pest Control
Attn: Privacy Officer
30882 Wealth Street, Murrieta, CA 92563
Phone: (877) 466-2687
Website: www.wheat-eel-125651.hostingersite.com
Effective date: May 11, 2026.
Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or the law. When we do, we will post the updated version on this page and change the effective date below. Please review this page periodically so you stay informed about how we collect, use, and protect your information. Your continued use of our website or services after an update means you accept the updated policy.
If you believe Bull’s Eye Pest Control is not following this Privacy Policy, please contact our Privacy Officer at (877) 466-2687 or by mail at 30882 Wealth Street, Murrieta, CA 92563. We take every concern seriously and will respond as quickly as we can, usually within one business day.